If you purchased an unlimited faxes subscription and would like a refund, you must contact Apple directly, as they do not provide us with the ability to process refunds. Only Apple can process refunds for purchases made through an iTunes account.
How to request a refund
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
- Follow the instructions on the page to choose the reason why you want a refund and submit your request.
If you can't request a refund on reportaproblem.apple.com
If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.
Contact Apple Support
For more information about refund requests or for other refunds that you can’t request on reportaproblem.apple.com, contact Apple Support.